Privacy policy
## Customer Accounts And Aeternis Circle
When you create or access an Aeternis Circle account, we may collect and use information such as your name, email address, order history, shipping details, billing details, marketing preferences, discount activity, and customer tags or segments.
We use this information to provide account access, show order history, support checkout, send transactional messages, manage discount eligibility, personalize Aeternis Circle invitations, and improve the store experience.
## Google Sign-In
If you choose to sign in with Google, Google and Shopify may help authenticate your account. Depending on the sign-in flow, we may receive basic account information such as your email address and name so that your Aeternis account can be created or accessed.
Your use of Google sign-in is also subject to Google's applicable privacy terms and Shopify's account authentication systems.
## Email Marketing Consent
We send marketing emails only when you subscribe, opt in, or otherwise give permission where required by law. Marketing emails may include Aeternis Circle invitations, private codes, timed offers, product edits, ritual guidance, and store updates.
You can unsubscribe from marketing emails using the unsubscribe link in any marketing email. Transactional emails, such as order confirmations, shipping updates, account security messages, and customer-service replies, may still be sent when needed to provide the service.
## Discount And Segmentation Data
We may use customer tags, purchase history, account activity, and email engagement to decide which Aeternis Circle codes, tiers, reminders, or ritual invitations are relevant to you.
We do not treat these segments as sensitive categories. They are used to make the shopping experience more useful and to avoid sending irrelevant offers.
## Third-Party Services
Our store is powered by Shopify. We may also use payment providers, shipping providers, analytics services, marketing tools, email providers, fraud-prevention tools, and customer-support tools to operate the store.
These providers process information as needed to provide their services to Aeternis and to you.
## Suppliers And Fulfillment Partners
Because Aeternis may use third-party suppliers, manufacturers, or fulfillment partners to prepare and ship orders, we may share the information needed to fulfill your order. This may include your name, shipping address, phone number where required by the carrier, email address where needed for delivery updates, ordered items, and order details.
These partners use this information to process, pack, ship, deliver, replace, or support your order. Aeternis remains your customer-service contact for questions about the order.
## Contact
For privacy questions, contact:
helloaeternis@gmail.com