The women who know, ask this

Questions, answered

Everything you might wonder before you begin your ritual. Ask us anything we haven't covered — a real person always replies.

What is Aeternis?

Aeternis is a personal-care ritual house for women. We make quiet-luxury tools and treats for the face, hair, lips, hands, feet and body — each designed for the two minutes a day that belong only to you. We don't sell a product; we sell the after you see in the mirror.

How do I use the GlowLift EMS beauty tool?

Glide a thin layer of your favourite serum or gel over clean skin, then move the GlowLift slowly upward and outward along the jaw, cheeks and brow for about five minutes. It's a beauty tool built for comfort — a warm, gentle ritual, not a task. Use it three to five evenings a week and let it become your unwind moment.

How long until I see a difference?

Many women describe a visibly more awake, lifted look after a single session — the glow of good circulation. The softer, more sculpted appearance that builds over four to six weeks of consistent rituals is the part women stay for. Results vary from woman to woman.

Are the results permanent?

Think of your Aeternis rituals the way you think of movement or rest — the appearance of results holds while the ritual stays part of your week. These are beauty tools and treats, not medical treatments, so we never promise a cure or a permanent change. We promise the moment, and the look it gives back to you.

Who should not use the EMS tools?

Our EMS tools are designed for comfort and everyday beauty use. As a gentle precaution, they are not intended for anyone who is pregnant, wears a pacemaker or other implanted electronic device, or has epilepsy. If you have a medical condition or any doubt, speak with your doctor first. Comfort always comes before the glow.

Are Aeternis products suitable for sensitive skin?

We choose gentle, considered formulas and always suggest patch-testing a new treat on the inner arm before your first full ritual. Every product lists its full details on its page so you can read before you begin. If your skin is reactive or you have a known allergy, check the ingredient list and, when in doubt, your dermatologist.

How long does shipping take?

Orders are prepared within one to two business days. Delivery timing depends on your destination and is confirmed at checkout — you'll receive tracking by email the moment your ritual is on its way.

What is your return policy?

If something isn't right, reach us within 30 days of delivery and we'll make it right. Unused items in their original packaging can be returned; for hygiene reasons, opened skin-contact treats can't be resent. Write to us and a real person will help — that's the Aeternis way.

Results vary from woman to woman. Aeternis tools are beauty tools, not medical devices.